Refund policy

At Shared Plates, we believe in selecting products that are not only beautiful — but made to last. 

That’s why we proudly stand behind the quality of everything we sell.

If something doesn’t meet your expectations, we’ll make it right. Whether it arrives damaged or simply feels below the standard you expected, we’ll cover the return shipping and offer a replacement or full refund.

We want your home to feel considered, curated, and stress-free — and your online shopping experience should feel the same.

Here’s how it works:

• Return window: 14 days from delivery

• Condition: Items must be unused and in original condition

• Our responsibility: We’ll cover return shipping for any product quality concerns

To request a return: Email us at info@sharedplates.com.au with your order number and a short description of the issue